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FAQ
Chieflady / 2014-09-14

1. How to buy ? 

We have two choices as below for you:

1) Directly e-mail your request to jenny@chieflady.com 

2) Buy our products through the web system as a member or non-member. 

Most of the design can be made as to buyer's measurement. So your measurements are required as following: 

---Your chest (with bras on, but not your bra size) 

---Your natural waist (your thinnest part of upper body) 

---Your hips(the fullest part of you buttocks) 

---Your shoulder (from shoulder tip to shoulder tip)

---Length (from shoulder to the end)

---Your total height 

---Your weight

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2.How to ship? 

Free Shipping: Normal postal package service.(Available for some countries and areas). 

US/CA/AU/UK shipping by Express mail (7-10 Working Days), Others shipping by Air Mail (15-20 Working Days) 

Fast Express Shipping: Shipping by DHL,TNT or Fedex (3-5 Working days )---This needs a charge of 15 USD for each order. 

Please contact us firstly if you need Fast Express Shipping. 

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3.How to return? 

1)Due to our quality problem,full refund would be offered.Or new items would be sent without any charge. 

2)Except the quality problem, it takes charge of 20 USD if you want to change for new items,or get refund. 

 

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4.How is our quality. 

Our products are well praised by our customers. You can check the customer reviews of our products.

Please favorite our page Chiefladyfashion on facebook. You will be updated for new designs.

https://www.facebook.com/chiefladyfashion 

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